Do
Park Lane have a Quality Assurance System?
YES
WE DO. OUR MOST POPULAR ROOF SYSTEM HAS A QUALITY SYSTEM WHICH
CONFORMS TO THE BRITISH BOARD OF AGREMENT. TO FIND OUT MORE
ABOUT THE BBA CLICK HERE. |
What
is U.V. stabilising?
U.V
OR ULTRA VIOLET LIGHT IS EMITTED IN VARIOUS AMOUNTS BY THE
SUN. WE TAKE SPECIAL CARE TO CHOOSE PRODUCTS WHICH PERFORM
WELL DURING PROLONGED EXPOSURE TO SUNLIGHT. WE EXPORT TO THE
SOUTHERN HEMISPHERE WHERE OUR ROOFS ARE TESTED TO THE EXTREME.
CLICK HERE FOR MORE DETAILS ON EXPORT. |
Do
any of your products need to be fire retardant?
DURING
TESTING BY THE BRITISH BOARD OF AGREMENT OUR ROOFS ARE CHECKED
FOR FIRE PERFORMANCE. TO FIND OUT MORE ABOUT THE BBA CLICK
HERE. |
Who
can I talk to if I need help and advice?
WE
HAVE A DEDICATED TEAM OF TECHNICAL SUPPORT STAFF WHO ARE AT
HAND TO ANSWER YOUR QUESTIONS.
|
How
can I get technical Data on a product?
WE
CAN SEND OUT TECHNICAL INFORMATION ABOUT OUR ROOF SYSTEMS
TO YOU, OR YOU MIGHT WANT TO LOOK AT OUR TECHNICAL
SECTION OF THE WEBSITE FOR INSTANT RESULTS.
|
Are
CAD Technical drawings available?
WITH
EACH ROOF ENQUIRY A SET OF CAD DRAWINGS ARE PRODUCED. THESE
CAN BE PRINTED AND SENT OUT UPON REQUEST.
|
How
should I specify a Park Lane Product?
ASK
FOR IT BY NAME. FIND THE CORRECT SYSTEM THAT SUITS YOUR NEEDS,
MAKE NOTE OF THE NAME, THEN INSIST ON THE CHOSEN PRODUCT.
OR BETTER STILL GO TO OUR NEAREST DEALER PAGE AND COMPLETE
THE DETAILS.
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Are
Park Lane Products available Worldwide?
YES,
WE HAVE DISTRIBUTORS WORLDWIDE, EXAMPLES OF COMPLETED JOBS
AROUND THE WORLD CAN BE SEEN IN BOTH OUR PRESS
RELEASES PAGES AND OUR PHOTO
LIBRARY. ALTERNATIVELY CONTACT
US TO LOCATE YOUR CLOSEST RETAILER.
|
Can
you deliver to countries outside the UK?
AS
A RULE IF YOU ORDER YOUR ROOF KIT OR MATERIALS FROM THE UK,
WE DELIVER IT WITHIN THE UK. HOWEVER WE HAVE A NUMBER OF DISTRIBUTORS
WORLDWIDE WHO WILL SELL OUR ROOF PRODUCTS DIRECTLY TO YOU.
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Where
can I buy Park Lane Products Locally?
WE
HAVE DOZENS OF RETAILERS THROUGHOUT THE UK.EMAIL
YOUR REQUIREMENTS TO SOURCE YOUR LOCAL SUPPLIER
|
What
does BBA approval mean?
BBA
IS THE HIGHEST REGARDED MEANS OF TESTING QUALITY OF BUILDING
PRODUCTS AND COMPONENTS IN THE UK. IT IS INTERNATIONALY RENOWN
AND BACKED BY THE GOVERNMENT. THE BBA HAVE GIVEN OUR ELITE
ROOF SYSTEM A MINIMUM LIFE EXPECTANCY OF 25 YEARS. TO FIND
OUT MORE ABOUT THE BBA CLICK
HERE.
|
How
do I place an order?
ORDERS
ARE GENERALLY TAKEN BY FAX, HOWEVER WE ARE HAPPY TO TAKE EMAILED
ORDERS AND TELEPHONE ENQUIRIES.
|
How
fast is delivery?
UPON
RECEIPT OF PAYMENT YOU CAN TYPICALLY EXPECT YOUR ORDER TO
ARRIVE IN 7 WORKING DAYS WITHIN THE UK.
|
Can
I pay buy credit or debit card?
YES,
WE ACCEPT PRETTY MUCH ALL FORMS OF PAYMENT.
|
Are
samples available?
WE
HAVE A RANGE OF SAMPLES FROM SMALL ROOFS TO EXTRUSION ASSEMBLY
KIT BOXES.
|
Why
do I need roof ventilation?
THE
THERMAL CAPACITY OF CONSERVATORIES HAS DRAMATICALLY IMPROVED
IN RECENT YEARS. FAR GONE ARE THE DAYS OF DRAFTY COLD CONSERVATORIES.
NOW A SWITCH IN THE NEED FOR HEATING TO A NEED FOR COOLING
CAN BEEN SEEN.
|
How
do I print a picture from the online roof viewer / conservatory
designer?
ONCE YOU
ARE HAPPY WITH THE LAYOUT YOU HAVE CREATED, SIMPLY PRESS THE
PRINT SCREEN BUTTON, THIS CAN BE FOUND AT THE TOP RIGHT CORNER
OF YOUR KEYBOARD. THE PICTURE IS NOW SAVED TO YOUR COMPUTERS
CLIPBOARD. THIS NEEDS TO BE PASTED INTO A PHOTO PACKAGE SUCH
AS MICROSOFT PAINT. NOW THE IMAGE CAN BE PRINTED. |
